SHOPPING CART
| Shipping Information |

Shipping Information

ORDER STATUS


Once we’ve processed your order and its status is “Complete”, we will send you a tracking number to the email address provided on your order. If for some reason you don't receive this notification, please check your spam folder before contacting customercare@oakandfort.com.


All orders are sent out within 2-5 business days from the date the order is placed. Any orders placed over the weekend or on holidays will be processed the following week. Orders may be delayed by factors outside of our control. OAK + FORT is not responsible for any delays and/or damage caused in-transit by the postal service, courier or customs agencies.


Please note that OAK + FORT does not send to P.O. boxes at this time. All orders are subject to a signature upon delivery. If you wish you send your order to a P.O. box, please contact our customer care team to confirm your order at customercare@oakandfort.com. or toll free within the USA: 1-844-OAK-FORT (1-844-625-3678).


IT IS THE RESPONSIBILITY OF THE CUSTOMER TO TRACK THEIR PACKAGE AND MONITOR ITS STATUS.



UNITED STATES ORDERS


OAK + FORT only ships domestically within the Continental United States including Alaska and Hawaii using UPS. At this time we do not ship to Territories of the US.

 

AMERICAN SHIPPING RATES: LOWER 48 STATES

UPS for all domestic shipments

Orders under $150 = $8.5 Shipping Rate

 

Orders that subtotal (after discounts & promotions) $150 and over = FREE DOMESTIC SHIPPING

Express Parcel (1-5 Business Days)

 

 

AMERICAN SHIPPING RATES: Hawaii & Alaska

UPS for all domestic shipments

Orders under $150 = $12.50 Shipping Rate

 

Orders that subtotal (after discounts & promotions) $150 and over = FREE DOMESTIC SHIPPING

Express Parcel (1-5 Business Days)

 



AMERICAN DELIVERIES

If no one is at the shipping address, at the time of delivery to receive the package, it will be held at a UPS depot for up to 5 business days. You have 2 options: pick it up at the depot or call the courier and arrange for re-delivery if necessary. If you fail to do so, the package will be returned to OAK + FORT’s Warehouse, and an additional shipping fee will be charged to send the order back out.