Once we've processed your order and its status is "Complete", we will send you a tracking number to the email address provided on your order. If for some reason you don't receive this notification, please check your spam folder before contacting email@example.com.
PO Boxes cannot be entered in as delivery addresses. We are currently not shipping orders to PO boxes. Please contact customer care for further questions.
United States Orders
OAK + FORT only ships domestically within the Continental United States including Alaska and Hawaii using Fedex. At this time we do not ship to Territories of the US.
AMERICAN SHIPPING RATES
Fedex for all domestic shipments
Orders under $150 = $9.50 Shipping Rate
Orders that subtotal (after discounts & promotions) $150 and over = FREE DOMESTIC SHIPPING
Domestic Shipments = 1-3 business days
Fulfillment times may vary relative to order volume. During sale and holiday periods, additional processing time may be required.
United States Deliveries
If no one is at the shipping address, at the time of delivery to receive the package, it will be held at a FedEx depot for up to 5 business days. You have 2 options: pick it up at the depot or call the courier and arrange for re-delivery if necessary. If you fail to do so, the package will be returned to OAK + FORT’s Warehouse, and an additional shipping fee will be charged to send the order back out.
OAK + FORT SHOWROOM
The OAK+FORT Showroom is a unique environment located in the Mount Pleasant neighbourhood of Vancouver.
Situated in the base of our head quarters, come take a look into the inside workings of the brand.
Our showroom offers customers an exclusive preview of our upcoming curated collections, before they're available in our retail stores.
Updated regularly by our in-house team, you'll have the first look at what's to come.
Online Order (Pick Up) Destination
Canadian customers can shop online on our Canada / Int'l store and save on shipping costs by choosing to pickup in our showroom at our head office located at 100 - 7 East 6 Avenue.
Once your order has been placed a pickup confirmation email will be sent within 1-2 business days when your order is ready. Stop by our showroom and present valid photo ID and your order number to receive your order
Not able to pick up your order? Contact firstname.lastname@example.org and provide us with the full name of the person picking up your order. They will need to show valid photo identification upon pick up.